I've been really lucky this week to have had some positive feedback on some of the stuff that I've done and ,equally, some feedback where people didn't think I'd got something quite right. In one case someone said they wanted to tell me "as a friend".
I've got to be honest and tell you that I didn't take it well at first. I'm not that thick skinned and it felt like criticism. But I thought about it overnight and used what they had said to slightly change my approach with someone. The results were spectacular and they had proved themselves a real friend by telling me.
When you're in business for yourself it's too easy to believe that you're right and everyone else is wrong. If people aren't buying it's because they're not the right customers, you need bigger businesses, you're in the wrong network; if people aren't coming to your seminars it's because of 'the recession'. The hard truth is that I've had to learn is to listen to the people who give me feedback. Sometimes I don't like it but, if I want to take the business and my life forward, it's worth listening.
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